pbxpay is able to provide services only for clients with the residency in the European Union

If your country of residence is outside of EU, we are unable to onboard you and your appliacation will be declined.

At the same time, if you are from one of these countries, unfortunately, we are not allowed to open an account for you. 

Please prepare

Proof of Residence

Identity document

We accept

✔️ Bank statements 

✔️ Utility bills 

✔️ A lease agreement (with current signature) 

✔️ Rent bills issued by a real estate rental agency 

✔️ Internet/cable TV/house phone line bills 

✔️ Tax returns 

✔️ Council tax bills 

✔️ Government-issued certifications of residence, etc. 

The documents shouldn't be older than 3 months. 

We don’t accept

❌ Screenshots 

❌ Mobile phone bills 

❌ Medical bills 

❌ Receipts for purchases 

❌ Insurance statements 

Use any of the following

✔️ ID Card / Passport

✔️ Residence permit

✔️ Driver's licence

The photos should be

✔️ Bright and clear (good quality) 

✔️ Uncut (all corners of the document should be visible)

✔️ Taken from both sides

Countries in which we cannot open accounts

Afghanistan, Bahamas, Barbado, Belarus, Belize, Bolivia, Bosnia and Herzegovina, Botswana, Burundi, Dem Rep of Congo, Cuba, Guinea Bissau, Haiti, Iran, Iraq, Jamaica, North Korea, Lebanon, Libya, Mali, Mauritius, Mongolia, Myanmar, Nicaragua, Panama, Russia, Somalia, South Sudan, Sudan, Syria, Trinidad and Tobago, Vanuatu, Venezuela, Yemen, Zimbabwe.